AQ Pharmacy · Clinical trial pharmacy

Pharmacy software for clinical trials, from delivery to destruction certificate.

AQ Pharmacy records every investigational medicinal product a site holds: receipt into quarantine, release, storage, dispensing, returns, reconciliation and destruction. Each step is attributed to a named person, and the pharmacy’s documents for the study are filed in the same module.

NHS DSPT Standards Met 2026Cyber Essentials21 CFR Part 11ICH E6(R3)UK-hosted
Study 001 Site A Inventory overview 1 batch approaching expiry
KitDetailWhereStatus
K-0116Batch B-2291 · exp 30 Nov 2026Fridge 1 · rack 3Available
K-0121Batch B-2291 · exp 30 Nov 2026Fridge 1 · rack 3Available
K-0130Batch B-2304 · exp 14 Mar 2027Fridge 1 · rack 2Available
KitDetailWhereStatus
K-0116Batch B-2291 · exp 30 Nov 2026Fridge 1 · rack 3Available
K-0121Batch B-2291 · exp 30 Nov 2026Fridge 1 · rack 3Available
K-0130Batch B-2304 · exp 14 Mar 2027Fridge 1 · rack 2Available
KitDetailWhereStatus
K-0118Participant return · 23.8 °C excursionFridge 1 · quarantine shelfNot for use
K-0127Shipment SH-4480 · checklist pendingReceivingQuarantine
BatchDetailWhereStatus
B-2291Expires 30 Nov 2026 · 2 kitsFridge 1 · rack 3Use first
BatchDetailWhereStatus
—No expired batchesExpired stock is not offeredNone
What is AQ Pharmacy?

One controlled pharmacy record, across every study you run.

AQ Pharmacy is clinical trial pharmacy software for research sites. It records each investigational medicinal product (IMP) kit from receipt into quarantine through release, storage, dispensing, return, reconciliation and destruction. Required forms must be completed and approved before stock moves to the next step, and the clinical trial pharmacy site file is kept in the same module.

01Receiptinto quarantine
02Quarantineuntil released
03Releaseby a named person
04Storageunit and rack
05Dispensingagainst a prescription
06Returnheld for review
07Reconciliationexpected vs counted
08Destructionwith certificate
Every step attributed to a named person and time
Required forms approved before stock moves on
Pharmacy site file (ePSF) kept in the same module
Daily overview

What does the pharmacy see each morning?

Before the first dispense of the day, the inventory view shows the position of stock for the selected study and site.

Tuesday 14 October · 08:00 Study 001 · Site A · before the first dispense Inventory view
Available
7+3 today
9 kits · 2 units
On hold or under review
2+1 today
Awaiting decision
Expiring within 30 days
154 days
Batch B-2291
Expired
0None
Blocked from dispensing
Forms due
31 overdue
Logs and forms
Activity since 07:00Updates as each step is recorded
07:05Recorded
Temperature log
Fridge 1 · 4.1 °C · J. Reid
07:40Quarantine
Receipt SH-4471
3 kits · in quarantine
07:52Pending
Prescription form
P-042 · Visit 1 · awaiting approval
08:00Overdue
Temperature log
Freezer F1 · not completed
Stock by storage unitAvailableOn holdExpiring
Pharmacy Fridge 12 to 8 °C 4.1 °C 5 available1 on hold1 expiring 7kits
Ambient cabinet A15 to 25 °C 21.0 °C 2 available0 on hold0 expiring 2kits
Freezer F1−25 to −15 °C No reading 0 available1 on hold0 expiring 1kit
Forms due today1 overdue
Temperature log Pharmacy Fridge 1 · daily JRJ. Reid completes · M. Carter approves Due 08:00
Accountability log Receipt SH-4471 JRJ. Reid completes · M. Carter approves Due today
Temperature log Freezer F1 · daily TST. Shah · not completed yesterday Overdue
Where control is lost

Where does control of trial medicine break down?

A trials pharmacy runs many studies at once, each with its own sponsor, allocation system and forms. The difficulty is rarely the work itself. It is keeping several records of the same stock in agreement.

7Shelf6Paper log7Hospital system8Sponsor IRT
Four records of one kit · counts disagree
01

The same stock is recorded in several places

A kit may appear on the shelf, on a paper accountability log, in the hospital pharmacy system and in the sponsor’s IRT. Each record has to be checked against the others by hand.

ASponsor AIRTRx form ALog ABSponsor BRTSMRx form BDrug logCSponsor CEmailPaper RxPaper log
Three studies · three ways of working
02

Each sponsor works differently

Every study brings its own allocation system, prescription form and accountability log. Staff must know which applies to which study.

4.2°9.2°4.4°4°4.3°
MonTueWedThuFri
Excursion Tue 14:00Found at review Fri
03

Problems surface after the event

A temperature excursion may be noticed when the log is reviewed, and a missing kit when the monitor counts the stock. By then the product may already have moved.

Binder3 volsShared drive412 filesEmail2 threadsPaper log14 pages2 DAYSKit historyassembled by hand
04

Visits need preparation

Before a monitoring visit or inspection, records are gathered from binders, shared drives and email so that the history of each kit can be shown.

Three stages

How does AQ Pharmacy manage a trial medicine?

Set-up defines what the site will receive. The ledger records every movement of stock. The evidence is produced as each step is completed.

Ledger · step 01 of 07

Receive.

The delivery, its condition, the temperature on arrival, the shipment reference and supporting documents such as the delivery note. The stock enters quarantine.

Recorded at this step
KitsK-0116, K-0118, K-0121
Arrival temperatureLogger 4.4 °C
Seals and documentsIntact · delivery note
Stock statusAwaiting checklist
Receipt · shipment SH-4471Illustrative
ShipmentSH-4471 · 3 kitsQuarantine
Seals intact
Delivery note
Kits match manifest
Logger 4.4 °C
Quarantine
3 kits held
Checklist
Available
0 kits
Set up · step 01 of 04

Products.

Each product is defined once for the study, with its code, name, dosage form, route, strength, storage range and storage instructions. Products can be imported from Excel.

Recorded at this step
CodeIMP-001
Form and routeTablet 10 mg · oral
Storage2 to 8 °C · protect from light
Import14 products from Excel
Product · Study 001Illustrative
IMP-001Investigational tablet 10 mgDefined
Dosage form
Tablet
Route
Oral
Strength
10 mg
Storage
2 to 8 °C
Instruction
Protect from light
Arm
Active
14 products imported from Excel · 0 errors
Set up · step 02 of 04

Active, placebo or comparator.

Each product is assigned as active, placebo or comparator, with the label the site will see on the kit.

Recorded at this step
IMP-001Active
IMP-002Placebo
IMP-003Comparator
Visible to siteLabel only
Arms and site-facing labelsIllustrative
IMP-001ActiveSite seesStudy drug A
IMP-002PlaceboSite seesStudy drug A
IMP-003ComparatorSite seesStudy drug B
The treatment is hidden from site staff at dispensing
Set up · step 03 of 04

Batches and kit numbers.

Each batch and its expiry date is mapped to the kit numbers it contains, by typing, scanning with a phone or pasting a list.

Recorded at this step
KitsK-0116 to K-0124
Expiry30 Nov 2026
EntryTyped, scanned or pasted
Phone scanCamera reads the label
Batch B-2291Illustrative
Batch B-2291 · expires 30 Nov 202654 days
K-0116
K-0117
K-0118
K-0119
K-0120
K-0121
K-0122
K-0123
K-0124
TypedScanned with a phonePasted
Set up · step 04 of 04

Storage units.

Each storage unit is set up with its location, temperature range and racks.

Recorded at this step
Pharmacy Fridge 1Room 2.14 · 4 racks
Ambient cabinet ARoom 2.14 · 3 racks
Freezer F1Room 2.10 · 2 racks
ReadingsRecorded per unit
Storage units · Site AIllustrative
Pharmacy Fridge 1 · 4 racks · 32 positions3 kits placed
Rack 1
Rack 2
Rack 3
Rack 4
Batch B-2291Other kitsEmpty
Ledger · step 01 of 07

Receive.

The delivery, its condition, the temperature on arrival, the shipment reference and supporting documents such as the delivery note. The stock enters quarantine.

Recorded at this step
KitsK-0116, K-0118, K-0121
Arrival temperatureLogger 4.4 °C
Seals and documentsIntact · delivery note
Stock statusAwaiting checklist
Receipt · shipment SH-4471Illustrative
ShipmentSH-4471 · 3 kitsQuarantine
Seals intact
Delivery note
Kits match manifest
Logger 4.4 °C
Quarantine
3 kits held
Checklist
Available
0 kits
Ledger · step 02 of 07

Release.

A named person releases the stock to available once the receipt checklist has been approved.

Recorded at this step
Receipt checklistJ. Reid
Released byM. Carter
Kits3 to available
Time11:40
Release · shipment SH-4471Illustrative
Shipment SH-4471 · 3 kitsReleased 11:40
Quarantine0 kits
Available3 kits
K-0116B-2291 · Fridge 1 · rack 3AVAILABLE
K-0118B-2291 · Fridge 1 · rack 3AVAILABLE
K-0121B-2291 · Fridge 1 · rack 3AVAILABLE
MCM. Carter · Chief PharmacistSIGNED · 11:40
Ledger · step 03 of 07

Store.

Each kit is held in a named storage unit and rack. Temperature readings are recorded against the unit, and readings outside its range are flagged as excursions automatically.

Recorded at this step
K-0118Rack 3
Reading 08:004.1 °C
Reading 14:009.2 °C
Stock in unit6 kits
Pharmacy Fridge 1 · rack 3Illustrative
Pharmacy Fridge 1 · 2 to 8 °CExcursion flagged
4.108:00
4.309:00
4.010:00
4.411:00
5.112:00
7.613:00
9.214:00
5.015:00
14:00 · 9.2 °C · 6 kits in the unit flagged for review
Ledger · step 04 of 07

Dispense.

A specific kit is dispensed to an enrolled participant at a visit, against an approved prescription form.

Recorded at this step
PrescriptionR. Okafor
Checked againstProtocol visit
KitK-0118
ParticipantP-042 · Visit 1
Dispense · P-042 · Visit 1Illustrative
DispenseVisit 1 · 14 Oct 2026
Participant
P-042
Kit
K-0118
Label seen
Study drug A
Prescription
Approved · M. Carter
Ledger · step 05 of 07

Return.

Participant returns are held for review. Unused stock returned to the sponsor is recorded separately.

Recorded at this step
Participant returnK-0118
DecisionPending
Stock returnK-0121 · RA-0093
RecordedSeparately
Returns · Study 001Illustrative
Participant return
K-0118
From P-042 · not administered
Held for review
Stock return
K-0121
To sponsor · RA-0093
Returned
Return logged15:48 · J. Reid
Held for reviewNot for use
Pharmacist decisionPending
Return to sponsorRA pending
Recorded separately · neither kit can be dispensed
Ledger · step 06 of 07

Reconcile.

The physical count is compared with the expected stock for each batch. Any difference is recorded as a discrepancy.

Recorded at this step
Expected7 kits
Counted7 kits
Difference0
FormReconciliation
Reconciliation · batch B-2291Illustrative
Expected
7
from the ledger
Counted
7
physical count
No difference · reconciliation form approved by M. Carter
Ledger · step 07 of 07

Destroy.

The reason, method, certificate or reference and supporting evidence are recorded for each kit destroyed.

Recorded at this step
ReasonExcursion · not for use
MethodReturned to sponsor
CertificateDC-2026-118
BinderSection 07
Destruction · K-0118Illustrative
FILED · SECTION 07
Destruction certificate
DC-2026-118
Kit
K-0118
Reason
Excursion · not for use
Method
Returned to sponsor
Recorded by
J. Reid · Day 21
Evidence · step 01 of 03

Raised by each event.

Receiving, dispensing and reconciling stock each raise the forms the study requires, linked to the transaction that raised them.

Recorded at this step
Accountability logReceipt SH-4471
Prescription formP-042 · Visit 1
CompletesTechnician
ApprovesPharmacist
Forms raised · todayIllustrative
Accountability log · SH-4471Due today
Raised09:12
By the receipt of SH-4471
Assigned09:12
Technician completes
ApprovalPending
Pharmacist approves
DeadlineToday
Before release
Evidence · step 02 of 03

Raised on schedule.

Recurring forms, such as a daily temperature log for each storage unit, are created on schedule and assigned to a role.

Recorded at this step
Temperature logFridge 1 · daily 08:00
Temperature logFreezer F1 · daily 08:00
ReminderEmail when due
ReminderEmail when overdue
Scheduled formsIllustrative
Temperature logs · this week1 overdue
MonTueWedThuFriFridge 1Freezer F1Ambient A
11
Completed
1
Due today
1
Overdue
Email reminder sent to T. Shah · Freezer F1 log overdue
Evidence · step 03 of 03

Locked once approved.

Approved forms are locked, and every record keeps its full audit history.

Recorded at this step
OpenedR. Okafor · 09:02
SubmittedR. Okafor · 09:11
ApprovedM. Carter · 09:20
ExportExcel
Audit history · prescription P-042Illustrative
Prescription form · P-042 Locked
Opened
R. Okafor
09:02
Submitted
R. Okafor
09:11
Approved
M. Carter
09:20
Locked
System
09:20
Audit history · export to Excel
Controls at the point of action

How does AQ Pharmacy prevent errors before they happen?

Most pharmacy records show what happened after the event. In AQ Pharmacy, the controls sit at the point of action. A kit cannot move to the next step until the step before it is complete and approved.

Kit K-0118Stock positionClick a gate to approve its form
QuarantineReceived 09:12 · 3 kitsK-0118 here
Locked
AvailableWaiting for approvalNo stock
Locked
DispensedWaiting for approvalNo stock
Locked
ReconciledWaiting for approvalNo stock

Quarantine until released.

Stock stays in quarantine until the receipt checklist is approved and a named person releases it.

QuarantineAvailable
Completed byTechnician
Approved byChief Pharmacist
DeadlineBefore release
Once approvedLocked
Receipt checklistSH-4471 · 3 kitsAwaiting approval
SealsIntact
Transit logger4.4 °C · in range
Delivery noteAttached
KitsK-0116, K-0118, K-0121
MCM. Carter · Chief PharmacistApprover for this study

Quarantine until released.

Stock stays in quarantine until the receipt checklist is approved and a named person releases it.

QuarantineAvailable
Completed byTechnician
Approved byChief Pharmacist
DeadlineBefore release
Once approvedLocked
Receipt checklistSH-4471 · 3 kitsAwaiting approval
SealsIntact
Transit logger4.4 °C · in range
Delivery noteAttached
KitsK-0116, K-0118, K-0121
MCM. Carter · Chief PharmacistApprover for this study

Quarantine until released.

Stock stays in quarantine until the receipt checklist is approved and a named person releases it.

QuarantineAvailable
Completed byTechnician
Approved byChief Pharmacist
DeadlineBefore release
Once approvedLocked
Receipt checklistSH-4471 · 3 kitsApproved
SealsIntact
Transit logger4.4 °C · in range
Delivery noteAttached
KitsK-0116, K-0118, K-0121
MCM. Carter · Chief PharmacistApprover for this study

Prescription approved first.

No kit is issued until the prescription is approved and checked against the protocol visit.

PrescribedDispensed
Completed byResearch physician
Approved byChief Pharmacist
DeadlineBefore dispensing
Label shownStudy drug A
Prescription formP-042 · Visit 1Awaiting approval
PrescriberR. Okafor · physician
Protocol visitVisit 1 · confirmed
Product labelStudy drug A
KitK-0118
MCM. Carter · Chief PharmacistApprover for this study

Prescription approved first.

No kit is issued until the prescription is approved and checked against the protocol visit.

PrescribedDispensed
Completed byResearch physician
Approved byChief Pharmacist
DeadlineBefore dispensing
Label shownStudy drug A
Prescription formP-042 · Visit 1Approved
PrescriberR. Okafor · physician
Protocol visitVisit 1 · confirmed
Product labelStudy drug A
KitK-0118
MCM. Carter · Chief PharmacistApprover for this study

Form approved to complete.

A count cannot close until its form is approved. Any difference is logged as a discrepancy.

CountedReconciled
Counted byTechnician
Approved byChief Pharmacist
FrequencyMonthly
DifferenceLogged as discrepancy
Reconciliation formBatch B-2291 · monthlyAwaiting approval
Expected7 kits
Counted7 kits
DifferenceNone
Counted byJ. Reid · technician
MCM. Carter · Chief PharmacistApprover for this study

Form approved to complete.

A count cannot close until its form is approved. Any difference is logged as a discrepancy.

CountedReconciled
Counted byTechnician
Approved byChief Pharmacist
FrequencyMonthly
DifferenceLogged as discrepancy
Reconciliation formBatch B-2291 · monthlyApproved
Expected7 kits
Counted7 kits
DifferenceNone
Counted byJ. Reid · technician
MCM. Carter · Chief PharmacistApprover for this study

For each study, the pharmacy decides which forms are required, who completes them, who approves them and how quickly.

In AQ Pharmacy, received stock stays in quarantine until a named person approves the receipt checklist and releases it.

Worked example

How does one kit move through the pharmacy?

This example follows a single kit of a refrigerated, blinded study medication. Names and numbers are illustrative.

Kit K-0118 Study 001 · Site ARefrigerated · 2 to 8 °CBlinded · label: Study drug ABatch B-2291
4.4 °C
4.1 °C
3.9 °C
23.8 °C
No reading
No reading
No reading
Range 2 to 8 °CIn rangeExcursion
0109:12
Received

A resupply shipment of three kits arrives. The transit logger reads 4.4 °C, within the 2 to 8 °C range, and the seals are intact. The technician records the delivery and places the kits in Pharmacy Fridge 1, rack 3. The batch is short-dated, so it is noted for first use.

JRJ. ReidIn quarantine
0211:40
Released
MCM. CarterAvailable
03Visit 1
Dispensed
ROR. OkaforDispensed to P-042
04+2 h 40 min
Returned
JRJ. ReidHeld for review
05Day 3
Sent back
JRJ. ReidReturned to sponsor
06Monthly
Reconciled
MCM. CarterReconciled
07Day 21
Filed
JRJ. ReidCertificate filed
Each step is attributed to a named person and time, and the kit’s full history can be exported for the monitor.
Kit K-0118 Study 001 · Site ARefrigerated · 2 to 8 °CBlinded · label: Study drug ABatch B-2291
4.4 °C
4.1 °C
3.9 °C
23.8 °C
No reading
No reading
No reading
Range 2 to 8 °CIn rangeExcursion
0109:12
Received

A resupply shipment of three kits arrives. The transit logger reads 4.4 °C, within the 2 to 8 °C range, and the seals are intact. The technician records the delivery and places the kits in Pharmacy Fridge 1, rack 3. The batch is short-dated, so it is noted for first use.

JRJ. ReidIn quarantine
0211:40
Released
MCM. CarterAvailable
03Visit 1
Dispensed
ROR. OkaforDispensed to P-042
04+2 h 40 min
Returned
JRJ. ReidHeld for review
05Day 3
Sent back
JRJ. ReidReturned to sponsor
06Monthly
Reconciled
MCM. CarterReconciled
07Day 21
Filed
JRJ. ReidCertificate filed
Each step is attributed to a named person and time, and the kit’s full history can be exported for the monitor.
Kit K-0118 Study 001 · Site ARefrigerated · 2 to 8 °CBlinded · label: Study drug ABatch B-2291
4.4 °C
4.1 °C
3.9 °C
23.8 °C
No reading
No reading
No reading
Range 2 to 8 °CIn rangeExcursion
0109:12
Received
JRJ. ReidIn quarantine
0211:40
Released

The kits stay in quarantine until the accountability log for the receipt is completed and approved. The pharmacist then releases them to available stock.

MCM. CarterAvailable
03Visit 1
Dispensed
ROR. OkaforDispensed to P-042
04+2 h 40 min
Returned
JRJ. ReidHeld for review
05Day 3
Sent back
JRJ. ReidReturned to sponsor
06Monthly
Reconciled
MCM. CarterReconciled
07Day 21
Filed
JRJ. ReidCertificate filed
Each step is attributed to a named person and time, and the kit’s full history can be exported for the monitor.
Kit K-0118 Study 001 · Site ARefrigerated · 2 to 8 °CBlinded · label: Study drug ABatch B-2291
4.4 °C
4.1 °C
3.9 °C
23.8 °C
No reading
No reading
No reading
Range 2 to 8 °CIn rangeExcursion
0109:12
Received
JRJ. ReidIn quarantine
0211:40
Released
MCM. CarterAvailable
03Visit 1
Dispensed

At Visit 1, the research physician completes the prescription form and the pharmacist approves it after checking it against the protocol. Kit K-0118 is dispensed to participant P-042.

ROR. OkaforDispensed to P-042
04+2 h 40 min
Returned
JRJ. ReidHeld for review
05Day 3
Sent back
JRJ. ReidReturned to sponsor
06Monthly
Reconciled
MCM. CarterReconciled
07Day 21
Filed
JRJ. ReidCertificate filed
Each step is attributed to a named person and time, and the kit’s full history can be exported for the monitor.
Kit K-0118 Study 001 · Site ARefrigerated · 2 to 8 °CBlinded · label: Study drug ABatch B-2291
4.4 °C
4.1 °C
3.9 °C
23.8 °C
No reading
No reading
No reading
Range 2 to 8 °CIn rangeExcursion
0109:12
Received
JRJ. ReidIn quarantine
0211:40
Released
MCM. CarterAvailable
03Visit 1
Dispensed
ROR. OkaforDispensed to P-042
04+2 h 40 min
Returned

On the ward, the prepared syringe is left out of the fridge for about two hours and forty minutes, reaching 23.8 °C. It is not administered. The ward returns it, the pharmacy records a participant return, and the kit is held for review and labelled not for use.

JRJ. ReidHeld for review
05Day 3
Sent back
JRJ. ReidReturned to sponsor
06Monthly
Reconciled
MCM. CarterReconciled
07Day 21
Filed
JRJ. ReidCertificate filed
Each step is attributed to a named person and time, and the kit’s full history can be exported for the monitor.
Kit K-0118 Study 001 · Site ARefrigerated · 2 to 8 °CBlinded · label: Study drug ABatch B-2291
4.4 °C
4.1 °C
3.9 °C
23.8 °C
No reading
No reading
No reading
Range 2 to 8 °CIn rangeExcursion
0109:12
Received
JRJ. ReidIn quarantine
0211:40
Released
MCM. CarterAvailable
03Visit 1
Dispensed
ROR. OkaforDispensed to P-042
04+2 h 40 min
Returned
JRJ. ReidHeld for review
05Day 3
Sent back

The sponsor issues a return authorisation. The kit is shipped back for destruction under that reference, and the pharmacy records a stock return.

JRJ. ReidReturned to sponsor
06Monthly
Reconciled
MCM. CarterReconciled
07Day 21
Filed
JRJ. ReidCertificate filed
Each step is attributed to a named person and time, and the kit’s full history can be exported for the monitor.
Kit K-0118 Study 001 · Site ARefrigerated · 2 to 8 °CBlinded · label: Study drug ABatch B-2291
4.4 °C
4.1 °C
3.9 °C
23.8 °C
No reading
No reading
No reading
Range 2 to 8 °CIn rangeExcursion
0109:12
Received
JRJ. ReidIn quarantine
0211:40
Released
MCM. CarterAvailable
03Visit 1
Dispensed
ROR. OkaforDispensed to P-042
04+2 h 40 min
Returned
JRJ. ReidHeld for review
05Day 3
Sent back
JRJ. ReidReturned to sponsor
06Monthly
Reconciled

At the monthly count, the physical stock is compared with the expected stock. The counts agree, and the reconciliation form is approved.

MCM. CarterReconciled
07Day 21
Filed
JRJ. ReidCertificate filed
Each step is attributed to a named person and time, and the kit’s full history can be exported for the monitor.
Kit K-0118 Study 001 · Site ARefrigerated · 2 to 8 °CBlinded · label: Study drug ABatch B-2291
4.4 °C
4.1 °C
3.9 °C
23.8 °C
No reading
No reading
No reading
Range 2 to 8 °CIn rangeExcursion
0109:12
Received
JRJ. ReidIn quarantine
0211:40
Released
MCM. CarterAvailable
03Visit 1
Dispensed
ROR. OkaforDispensed to P-042
04+2 h 40 min
Returned
JRJ. ReidHeld for review
05Day 3
Sent back
JRJ. ReidReturned to sponsor
06Monthly
Reconciled
MCM. CarterReconciled
07Day 21
Filed

When the sponsor’s destruction certificate arrives, it is filed in the Destruction section of the pharmacy site file.

JRJ. ReidCertificate filed
Each step is attributed to a named person and time, and the kit’s full history can be exported for the monitor.
Evidence produced by the work

How is the evidence produced?

In AQ Pharmacy, the record of each step is created by the step itself. Staff do not complete the work and then write it up separately.

The life of one formAccountability log · receipt SH-4471Click a stage
Completed

Completed by the person who did the work

The record of each step is created by the step itself. Staff do not complete the work and then write it up separately.

Audit history
OpenedJ. Reid · 09:40
SubmittedJ. Reid · 10:05
Event

Raised by the event

Receiving, dispensing and reconciling stock each raise the forms the study requires, linked to the transaction that raised them.

Audit history
Receipt recordedJ. Reid · 09:12
Form raisedAutomatic · 09:12
Raised

A role completes, a role approves, with a deadline

Each form has a role that completes it, a role that approves it and a deadline. Recurring forms, such as a daily temperature log for each storage unit, are created on schedule and assigned to a role. Reminders are sent by email when a form is due and when it is overdue.

Audit history
CompletesPharmacy technician
ApprovesChief Pharmacist
ReminderEmail when due and overdue
Completed

Completed by the person who did the work

The record of each step is created by the step itself. Staff do not complete the work and then write it up separately.

Audit history
OpenedJ. Reid · 09:40
SubmittedJ. Reid · 10:05
Approved

Locked once approved

Each form records who opened, completed, submitted and approved it, and when. Its answers are locked after approval.

Audit history
ApprovedM. Carter · 11:38
LockedAnswers cannot change
History

The history of every kit

Every movement of stock is recorded with the person, the time and the reason. The audit history of each record can be exported to Excel.

Audit history
Audit trailEvery change, person and time
ExportExcel · on request

When a monitor or inspector asks for the history of a kit, the record already exists.

The binder · electronic pharmacy site file (ePSF)

What does the clinical trial pharmacy site file hold?

AQ Pharmacy includes the electronic pharmacy site file (ePSF): the controlled file of pharmacy documents for each study. It is kept separately from the investigator site file and is organised in nine fixed sections.

Pharmacy binderStudy 001 · Site A
Nine fixed sections. Subfolders where a study needs them.
Section 05IMP Accountability3 of 3 filed
Documents in this section
Accountability log · B-2291J. Reid · V-1 · 3 Oct 2026Filed
Prescription · P-042 · Visit 1M. Carter · V-1 · 4 Oct 2026Filed
Prescription · P-043 · Visit 1T. Shah · V-1 · 5 Oct 2026Filed
Upload a documentFiled to this section
Assign an upload requestTo a named colleague
Section activity
Filed · Accountability log · B-2291J. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Audit history exported to ExcelM. Carter · 7 Oct · 08:30
3
Filed
0
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 01Pharmacy Setup and Governance5 of 5 filed
Documents in this section
Pharmacy manual v4J. Reid · V-1 · 3 Oct 2026Filed
Contacts listM. Carter · V-1 · 4 Oct 2026Filed
Delegation log extractT. Shah · V-1 · 5 Oct 2026Filed
Training record · J. ReidJ. Reid · V-1 · 6 Oct 2026Filed
SOP-PH-04 · IMP receiptM. Carter · V-1 · 7 Oct 2026Filed
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Filed · Pharmacy manual v4J. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Audit history exported to ExcelM. Carter · 7 Oct · 08:30
5
Filed
0
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 01Pharmacy Setup and Governance5 of 5 filed
Documents in this section
Pharmacy manual v4J. Reid · V-1 · 3 Oct 2026Filed
Contacts listM. Carter · V-1 · 4 Oct 2026Filed
Delegation log extractT. Shah · V-1 · 5 Oct 2026Filed
Training record · J. ReidJ. Reid · V-1 · 6 Oct 2026Filed
SOP-PH-04 · IMP receiptM. Carter · V-1 · 7 Oct 2026Filed
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Filed · Pharmacy manual v4J. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Document uploaded by J. ReidToday · 08:12
5
Filed
0
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 01Pharmacy Setup and Governance5 of 5 filed
Documents in this section
Pharmacy manual v4J. Reid · V-1 · 3 Oct 2026Filed
Contacts listM. Carter · V-1 · 4 Oct 2026Filed
Delegation log extractT. Shah · V-1 · 5 Oct 2026Filed
Training record · J. ReidJ. Reid · V-1 · 6 Oct 2026Filed
SOP-PH-04 · IMP receiptM. Carter · V-1 · 7 Oct 2026Filed
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Section activity
Filed · Pharmacy manual v4J. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Upload request sent to J. ReidDue 10 Oct · reminder set
5
Filed
0
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 02IMP and Product Documentation3 of 3 filed
Documents in this section
Handling instructions · IMP-001J. Reid · V-1 · 3 Oct 2026Filed
Product information · IMP-001M. Carter · V-1 · 4 Oct 2026Filed
Certificate of analysis · B-2291T. Shah · V-1 · 5 Oct 2026Filed
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Section activity
Filed · Handling instructions · IMP-001J. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Audit history exported to ExcelM. Carter · 7 Oct · 08:30
3
Filed
0
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 02IMP and Product Documentation3 of 3 filed
Documents in this section
Handling instructions · IMP-001J. Reid · V-1 · 3 Oct 2026Filed
Product information · IMP-001M. Carter · V-1 · 4 Oct 2026Filed
Certificate of analysis · B-2291T. Shah · V-1 · 5 Oct 2026Filed
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Filed · Handling instructions · IMP-001J. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Document uploaded by J. ReidToday · 08:12
3
Filed
0
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 02IMP and Product Documentation3 of 3 filed
Documents in this section
Handling instructions · IMP-001J. Reid · V-1 · 3 Oct 2026Filed
Product information · IMP-001M. Carter · V-1 · 4 Oct 2026Filed
Certificate of analysis · B-2291T. Shah · V-1 · 5 Oct 2026Filed
Upload a documentFiled to this section
Request sent to J. ReidTo a named colleague
Section activity
Filed · Handling instructions · IMP-001J. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Upload request sent to J. ReidDue 10 Oct · reminder set
3
Filed
0
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 03Receipt and Shipment Evidence3 of 3 filed
Documents in this section
Delivery note · SH-4471J. Reid · V-1 · 3 Oct 2026Filed
Shipment record · SH-4471M. Carter · V-1 · 4 Oct 2026Filed
Receipt checklist · SH-4471T. Shah · V-1 · 5 Oct 2026Filed
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Section activity
Filed · Delivery note · SH-4471J. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Audit history exported to ExcelM. Carter · 7 Oct · 08:30
3
Filed
0
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 03Receipt and Shipment Evidence3 of 3 filed
Documents in this section
Delivery note · SH-4471J. Reid · V-1 · 3 Oct 2026Filed
Shipment record · SH-4471M. Carter · V-1 · 4 Oct 2026Filed
Receipt checklist · SH-4471T. Shah · V-1 · 5 Oct 2026Filed
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Section activity
Filed · Delivery note · SH-4471J. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Document uploaded by J. ReidToday · 08:12
3
Filed
0
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 03Receipt and Shipment Evidence3 of 3 filed
Documents in this section
Delivery note · SH-4471J. Reid · V-1 · 3 Oct 2026Filed
Shipment record · SH-4471M. Carter · V-1 · 4 Oct 2026Filed
Receipt checklist · SH-4471T. Shah · V-1 · 5 Oct 2026Filed
Upload a documentFiled to this section
Request sent to J. ReidTo a named colleague
Section activity
Filed · Delivery note · SH-4471J. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Upload request sent to J. ReidDue 10 Oct · reminder set
3
Filed
0
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 04Storage and Temperature3 of 3 filed
Documents in this section
Temperature log · Fridge 1 · OctJ. Reid · V-1 · 3 Oct 2026Filed
Temperature log · Freezer F1 · OctM. Carter · V-1 · 4 Oct 2026Filed
Excursion record · 14 OctT. Shah · V-1 · 5 Oct 2026Filed
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Section activity
Filed · Temperature log · Fridge 1 · OctJ. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Audit history exported to ExcelM. Carter · 7 Oct · 08:30
3
Filed
0
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 04Storage and Temperature3 of 3 filed
Documents in this section
Temperature log · Fridge 1 · OctJ. Reid · V-1 · 3 Oct 2026Filed
Temperature log · Freezer F1 · OctM. Carter · V-1 · 4 Oct 2026Filed
Excursion record · 14 OctT. Shah · V-1 · 5 Oct 2026Filed
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Section activity
Filed · Temperature log · Fridge 1 · OctJ. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Document uploaded by J. ReidToday · 08:12
3
Filed
0
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 04Storage and Temperature3 of 3 filed
Documents in this section
Temperature log · Fridge 1 · OctJ. Reid · V-1 · 3 Oct 2026Filed
Temperature log · Freezer F1 · OctM. Carter · V-1 · 4 Oct 2026Filed
Excursion record · 14 OctT. Shah · V-1 · 5 Oct 2026Filed
Upload a documentFiled to this section
Request sent to J. ReidTo a named colleague
Section activity
Filed · Temperature log · Fridge 1 · OctJ. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Upload request sent to J. ReidDue 10 Oct · reminder set
3
Filed
0
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 05IMP Accountability3 of 3 filed
Documents in this section
Accountability log · B-2291J. Reid · V-1 · 3 Oct 2026Filed
Prescription · P-042 · Visit 1M. Carter · V-1 · 4 Oct 2026Filed
Prescription · P-043 · Visit 1T. Shah · V-1 · 5 Oct 2026Filed
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Section activity
Filed · Accountability log · B-2291J. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Audit history exported to ExcelM. Carter · 7 Oct · 08:30
3
Filed
0
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 05IMP Accountability3 of 3 filed
Documents in this section
Accountability log · B-2291J. Reid · V-1 · 3 Oct 2026Filed
Prescription · P-042 · Visit 1M. Carter · V-1 · 4 Oct 2026Filed
Prescription · P-043 · Visit 1T. Shah · V-1 · 5 Oct 2026Filed
Document uploadedFiled to this section
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Section activity
Filed · Accountability log · B-2291J. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Document uploaded by J. ReidToday · 08:12
3
Filed
0
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 05IMP Accountability3 of 3 filed
Documents in this section
Accountability log · B-2291J. Reid · V-1 · 3 Oct 2026Filed
Prescription · P-042 · Visit 1M. Carter · V-1 · 4 Oct 2026Filed
Prescription · P-043 · Visit 1T. Shah · V-1 · 5 Oct 2026Filed
Upload a documentFiled to this section
Request sent to J. ReidTo a named colleague
Section activity
Filed · Accountability log · B-2291J. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Upload request sent to J. ReidDue 10 Oct · reminder set
3
Filed
0
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 06Returns2 of 2 filed
Documents in this section
Participant return · K-0118J. Reid · V-1 · 3 Oct 2026Filed
Stock return · RA-0093M. Carter · V-1 · 4 Oct 2026Filed
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Section activity
Filed · Participant return · K-0118J. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Audit history exported to ExcelM. Carter · 7 Oct · 08:30
2
Filed
0
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 06Returns2 of 2 filed
Documents in this section
Participant return · K-0118J. Reid · V-1 · 3 Oct 2026Filed
Stock return · RA-0093M. Carter · V-1 · 4 Oct 2026Filed
Document uploadedFiled to this section
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Section activity
Filed · Participant return · K-0118J. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Document uploaded by J. ReidToday · 08:12
2
Filed
0
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 06Returns2 of 2 filed
Documents in this section
Participant return · K-0118J. Reid · V-1 · 3 Oct 2026Filed
Stock return · RA-0093M. Carter · V-1 · 4 Oct 2026Filed
Upload a documentFiled to this section
Request sent to J. ReidTo a named colleague
Section activity
Filed · Participant return · K-0118J. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Upload request sent to J. ReidDue 10 Oct · reminder set
2
Filed
0
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 07Destruction1 of 2 filed
Documents in this section
Destruction certificate · DC-2026-118J. Reid · V-1 · 3 Oct 2026Filed
Destruction record · K-0118Expected · not yet filedExpected
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Section activity
Filed · Destruction certificate · DC-2026-118J. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Audit history exported to ExcelM. Carter · 7 Oct · 08:30
1
Filed
1
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 07Destruction2 of 2 filed
Documents in this section
Destruction certificate · DC-2026-118J. Reid · V-1 · 3 Oct 2026Filed
Destruction record · K-0118M. Carter · V-1 · 4 Oct 2026Filed
Document uploadedFiled to this section
Assign an upload requestTo a named colleague
Section activity
Filed · Destruction certificate · DC-2026-118J. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Document uploaded by J. ReidToday · 08:12
2
Filed
0
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 07Destruction1 of 2 filed
Documents in this section
Destruction certificate · DC-2026-118J. Reid · V-1 · 3 Oct 2026Filed
Destruction record · K-0118Requested from J. Reid · due 10 OctRequested
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Request sent to J. ReidTo a named colleague
Section activity
Filed · Destruction certificate · DC-2026-118J. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Upload request sent to J. ReidDue 10 Oct · reminder set
1
Filed
1
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 08Deviations and Investigations1 of 2 filed
Documents in this section
Deviation DEV-031 · excursionJ. Reid · V-1 · 3 Oct 2026Filed
Discrepancy investigationExpected · not yet filedExpected
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Section activity
Filed · Deviation DEV-031 · excursionJ. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Audit history exported to ExcelM. Carter · 7 Oct · 08:30
1
Filed
1
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 08Deviations and Investigations2 of 2 filed
Documents in this section
Deviation DEV-031 · excursionJ. Reid · V-1 · 3 Oct 2026Filed
Discrepancy investigationM. Carter · V-1 · 4 Oct 2026Filed
Document uploadedFiled to this section
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Section activity
Filed · Deviation DEV-031 · excursionJ. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Document uploaded by J. ReidToday · 08:12
2
Filed
0
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 08Deviations and Investigations1 of 2 filed
Documents in this section
Deviation DEV-031 · excursionJ. Reid · V-1 · 3 Oct 2026Filed
Discrepancy investigationRequested from J. Reid · due 10 OctRequested
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Section activity
Filed · Deviation DEV-031 · excursionJ. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Upload request sent to J. ReidDue 10 Oct · reminder set
1
Filed
1
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 09Other Pharmacy Evidence0 of 1 filed
Documents in this section
Other pharmacy evidenceExpected · not yet filedExpected
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Section activity
Filed · Other pharmacy evidenceJ. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Audit history exported to ExcelM. Carter · 7 Oct · 08:30
0
Filed
1
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 09Other Pharmacy Evidence1 of 1 filed
Documents in this section
Other pharmacy evidenceJ. Reid · V-1 · 3 Oct 2026Filed
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Filed · Other pharmacy evidenceJ. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Document uploaded by J. ReidToday · 08:12
1
Filed
0
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Section 09Other Pharmacy Evidence0 of 1 filed
Documents in this section
Other pharmacy evidenceRequested from J. Reid · due 10 OctRequested
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Section activity
Filed · Other pharmacy evidenceJ. Reid · 3 Oct · 09:14
Approved by M. CarterVersion V-1 locked · 3 Oct · 11:02
Viewed by monitor (remote)Read-only · 6 Oct · 15:40
Upload request sent to J. ReidDue 10 Oct · reminder set
0
Filed
1
Outstanding
Kept separately from the investigator site file. Pharmacy access only.
Blinding

The site sees the label. Never the treatment.

Each blinded product carries a site-facing label. Staff see that label on every kit; the treatment behind it stays hidden through receipt, storage and dispensing. If a participant’s care requires it, that one participant can be unblinded.

Who is looking
K-0118Study drug ABlinded
K-0121Study drug ABlinded
K-0130Study drug BBlinded
This is all the pharmacy sees at dispensing
Who is looking
K-0118Study drug ABlinded
K-0121Study drug ABlinded
K-0130Study drug BBlinded
This is all the pharmacy sees at dispensing
Who is looking
K-0118Active · IMP-001Unblinded
K-0121Placebo · IMP-002Unblinded
K-0130Comparator · IMP-003Unblinded
Shown only to roles unblinded for this study · every view is logged
One label per productSet at study set-up. Printed on every kit.
Blind applied at dispensingHolds through receipt, storage and issue.
Emergency unblinding, one participantOnly where care requires it. Recorded who, when, why.
One record across sponsors

How does AQ Pharmacy work across sponsors and studies?

The sponsor’s allocation system belongs to the sponsor and covers one study. The hospital pharmacy system records routine stock. AQ Pharmacy is the site’s own record of every trial medicine, across every study and every sponsor.

ASponsor A · Study 001
SystemIRT · kit allocation
FormsRx form A · accountability log A
BSponsor B · Study 014
SystemRTSM · resupply
FormsRx form B · drug log
CSponsor C · Study 022
SystemEmail from sponsor
FormsPaper accountability log
Site pharmacy record
Study 001K-0116 to K-01247 kits
Study 014B-0300 to B-031112 kits
Study 022C-0051 to C-00544 kits
Sponsor forms, no paperTheir prescription form and log become the study’s required forms.
Always the right studyEvery screen shows the selected study and site.
Linked to the participantEach dispense sits on the participant’s record and visit.
Remote monitor reviewAccountability reviewed remotely, less time on site.

Every sponsor brings its own system. AQ Pharmacy keeps one record that belongs to the site.

Alongside what you already run

Which system holds which part of the pharmacy record?

AQ Pharmacy works alongside the systems a trials pharmacy already uses. Each has a different responsibility.

System
Responsible for
How AQ Pharmacy relates
Sponsor IRT or RTSMSponsor
Randomisation, kit allocation and resupply for one study
The IRT allocates kits. AQ Pharmacy records what the site received, held, dispensed and returned.
Hospital pharmacy systemHospital
Routine stock, labelling and dispensing for the hospital
Routine stock and labels stay in the hospital system. AQ Pharmacy holds the trial record for each kit.
Temperature monitoring systemEstates
Continuous readings and alarms for fridges and rooms
Readings are recorded against each storage unit, and every excursion is flagged automatically.
Research management system, such as EDGER&D office
Study set-up, approvals and pharmacy authorisation workflows
EDGE opens the study. AQ Pharmacy manages the medicine itself, and the two are integrated.
Paper logs and bindersSite
The study record where no electronic system is used
Replaced by the ledger, the required forms and the pharmacy site file, all in one module.
Connected, not bundled

How does AQ Pharmacy connect with the rest of AQ Platform?

AQ Pharmacy can be bought on its own or with other AQ modules. Each module is priced and deployed independently.

AQ Pharmacy The pharmacy’s record of every kit
Dispense recordedParticipant returnVisit linked
Dispense K-0118 to P-042
Visit 1 · 14 Oct
Participant return K-0118
Participant Manager Participant records and visits
P-042 · Visit 1Enrolment statusVisit schedule
Dispensing and participant returns are recorded against the participant’s record.
AQ Pharmacy The pharmacy’s record of every kit
Dispense recordedParticipant returnVisit linked
Dispense K-0118 to P-042
Visit 1 · 14 Oct
Participant return K-0118
Participant Manager Participant records and visits
P-042 · Visit 1Enrolment statusVisit schedule
Dispensing and participant returns are recorded against the participant’s record.
AQ Pharmacy The pharmacy’s record of every kit
Pharmacy binderPharmacy access onlyNine fixed sections
Pharmacy documents stay here
Separate access and index
Study-level documents
AQ eISF The investigator site file
Investigator site fileStudy 001 · Site ASeparate access
The investigator site file for the same study, kept separately from the pharmacy file.
AQ Pharmacy The pharmacy’s record of every kit
SOP-PH-04 followedTrained staff onlyVersion-controlled
Current SOP for IMP receipt
Training status · J. Reid
Receipt performed under SOP
AQ QMS Procedures and training
SOP-PH-04 v3Training record · J. ReidEffective 1 Sep 2026
Controlled pharmacy procedures and staff training.
AQ Pharmacy The pharmacy’s record of every kit
Excursion · K-0118Discrepancy · B-2291Deviation raised
Excursion 23.8 °C · K-0118
DEV-031 raised and owned
Ward cold-chain briefing
AQ CAPA Deviations and corrective actions
DEV-031 · openCorrective actionOwner · M. Carter
Corrective and preventive actions for deviations and investigations.
AQ Pharmacy The pharmacy’s record of every kit
Receive · dispense · returnRelease · approveRole-gated actions
Who may release stock
Who may approve forms
Action blocked if not delegated
AQ Digital DoA Delegation of trial duties
J. Reid · technicianM. Carter · Chief PharmacistDelegation log
Delegation of trial duties, including pharmacy roles.
One record, four roles

What changes for each member of the team?

Pharmacy technician

Records each receipt, dispense and return once, in one place. The due forms list shows what needs completing today.

Chief Pharmacist

Approves releases, prescriptions and reconciliations before stock moves. Each approval is attributed and locked.

R&D or QA manager

Sees the stock position and form status for each study, with the history of every kit available for audit.

Monitor or sponsor

Reviews accountability remotely, with forms and supporting documents already filed by section.

How is AQ Pharmacy assured? AQ Platform meets the NHS Data Security and Protection Toolkit standard (Standards Met 2026) and holds Cyber Essentials certification. Data is hosted in the UK. Electronic records and signatures are designed to meet 21 CFR Part 11, and the module supports site responsibilities under ICH E6(R3) and the UK clinical trials regulations in force from 28 April 2026.
Questions

Questions clinical trial pharmacy teams ask.

An inspector checks that the pharmacy can show the history of every investigational medicinal product it has handled: receipt and release, storage and temperature records, dispensing against prescriptions, returns, reconciliation and destruction, with delegation, training and procedures in place. A clinical trial pharmacy site file is the site’s record for a study, not a wholesaler’s Site Master File. In AQ Pharmacy, these records sit in nine fixed sections, with the ledger history behind them.

Record each kit rather than a running quantity, with every movement attributed to a person and time. Record temperatures against each storage unit and act on readings outside range straight away, holding affected stock until a decision is made. In AQ Pharmacy, readings outside a unit’s range are flagged automatically, and returned kits are held for review before any further use.

On arrival, the pharmacy checks the shipment, the transit temperature and the paperwork, then holds the stock in quarantine. It is released for use only when the receipt checks are complete and any confirmation the sponsor requires has been given. In AQ Pharmacy, received stock stays in quarantine until a named person approves the receipt checklist and releases it.

Record each participant return against the kit dispensed and hold it until it is reviewed. Reconcile the physical stock against the record regularly and investigate any difference. Destroy stock only with the sponsor’s written authorisation, and keep the certificate. In AQ Pharmacy, returns are held for review, any reconciliation difference is recorded as a discrepancy, and destruction records the reason, method and certificate.

The investigator decides whether a participant’s care requires unblinding, and that decision should not wait for sponsor approval. The pharmacy follows the study’s procedure, reveals the treatment for that participant only and records who requested it, when and why. In AQ Pharmacy, blinding is applied at the point of dispensing, and an emergency unblinding can be carried out for the participant concerned.

Yes. The sponsor’s IRT allocates kits to participants and manages resupply for its study. AQ Pharmacy is the pharmacy’s own record of what it received, held, dispensed, returned and destroyed, across every study at the site. The two work side by side.

Yes. EDGE and similar systems manage study set-up and approvals, and the hospital pharmacy system manages routine stock and labels. AQ Pharmacy manages the trial medicine itself once the study is open. AQ integrates with EDGE.

The electronic pharmacy site file is part of AQ Pharmacy. It holds the pharmacy’s documents for each study. AQ Pharmacy adds the ledger that records every kit, the forms that control each step, and blinding at the point of dispensing.

Yes. Sponsor monitors can be given remote access to review accountability and the supporting records, so less of a monitoring visit is spent reconciling logs on site.

Each AQ module is priced and deployed independently, so AQ Pharmacy can be bought on its own or with other modules. Pricing is quoted for each organisation, and every quote starts with a free first consultation. Onboarding, training and support are included.

Not covered here? Write to us at enquiries@aq-trials.com.

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21 CFR PART 11ICH-GCPDSPTCYBER ESSENTIALSG-CLOUD
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✓ Written for first-in-human & Phase 1 sites

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✓ Aligned to MHRA, FDA & EU Annex 11