AQ QMSAQ QMS · Quality management system

Compliance maintained as a daily state, not a pre-audit scramble.

The quality management system for NHS Trusts, research networks, academic units and CROs. Every controlled document carries its own review cycle, training assignment and audit trail — compliance calculated straight from the record, not assembled from three systems before a monitor arrives.

QUALITY LIBRARY · 214 CONTROLLED DOCUMENTS LIVE AI assist
91%
Compliance
803
Completed
62
Pending
14
Quiz pending
SOP-014 Consent Process v3.2 — published to 46 staff, review due 26 Feb 2027.
Research Nurses group — 9 acknowledgements pending, 3 overdue.
Certificate issued — J. Whitfield completed SOP-014 read & quiz, 96% score.
ICH-GCP E6(R3) ALCOA+ 21 CFR Part 11 NHS DSPT UK-hosted
Where control breaks down

Three silos, one quality team trying to hold them together.

01

The controlled copy and the one in the shared drive disagree

A revised SOP is approved, but the version on the ward, in an inbox, or on a laptop is the one staff are actually reading.

Cost today 3+
copies of one SOP typically in circulation before go-live
02

Reading assignments are chased by email, not tracked as a record

A quality lead re-sends the same reminder to the same list, with no record of who has genuinely read the current version.

Cost today ~30%
of read-and-understood confirmations unverifiable after the fact
03

Competency is assumed, not evidenced

A signature on a training log proves attendance at a session, not that the attendee could answer a question about it afterwards.

Cost today Days
spent reconstructing who was trained on what, and when, before a visit
04

Leadership finds the gap at inspection, not before it

Without one governed view, compliance is a status no one can state with confidence until an inspector asks for proof.

Cost today 0
systems most sites run that calculate compliance as it happens
3 separate systems stitched together before a visit
No record of which version a training sign-off applied to
Manual reconciliation each time ownership changes hands
Operational scope

Nine controls across the document lifecycle, one governed record.

Each workspace writes to, and reads from, the same controlled-document record — from first draft to the certificate a researcher holds at the end.

My Vault

Where a controlled document begins — draft, upload, check in and out, and hold the discussion against the document itself.

SOP-014 v3.2Draft
Reviewers2 named
Quiz linkedQZ-088
A document is created with its type, category and a unique document ID built from your own numbering scheme.
Record flow Feeds Shared With Me and Publish Documents

Shared With Me

Every document sent to you for review or approval, with the cycle’s history attached.

EditApprPubOwnerApproverStaff
Cycle history kept per document
One queue per user: everything awaiting your review or approval, nothing else.
Record flow Writes review and approval history back to My Vault

Quiz Manager

A reusable question bank and the quizzes built from it, linked to documents to turn a read into verified competency.

QZ-088 · pass mark 80%96%
Questions from bank12
Questions are written once and reused across quizzes rather than retyped per SOP.
Record flow Feeds My Vault and My Learnings

Publish Documents

The final gate. Only documents that have cleared approval appear here, released with their assignment configured first.

My Learning
Library
Publish
Mandatory readOn
Quiz · QZ-088Linked
Review due26 Feb 27
Publish to 46 staff
A document reaches this list only when every review and the approval are complete.
Record flow Feeds Document Library and My Learnings

Document Library

The single current version of every published document, with learning progress and access held against it.

Current version only
SOP-014v3.296%
SOP-009v2.174%
WI-031v1.888%
Reminders · read progress214 docs
There is one active record per document — not a fork per revision. Superseded versions remain viewable.
Record flow Reads from Publish Documents · feeds Dashboard

Document Control

Organisation-wide oversight — every document’s stage, owner and dates, with transfer and archiving under re-authentication.

Registry · 214 docsOwner
SOP-014PublishedMC
SOP-009In reviewAR
FRM-022DraftSO
POL-003ArchivedTS
Transfer & archivere-auth
One registry view of every controlled document, whatever stage it sits at.
Record flow Reads the full document registry

My Learnings

A researcher’s own assigned reading and knowledge checks, with a certificate issued on passing.

Read confirmed
SOP-014 v3.2
Certificate issued
Quiz 96% · pass mark 80%
Staff see exactly what is assigned to them, and always the current version — never a superseded copy.
Record flow Writes completion back to Dashboard and Reporting

Dashboard

Compliance across the whole organisation, in six views — including Pending Focus for the biggest backlogs.

91%
Compliant
62
Pending
14
Quiz
TYPE · CATEGORY · ROLE · NAME · FOCUS
Command Centre, by document type, by category, by staff role, by staff name, and Pending Focus.
Record flow Reads from every workspace · feeds Reporting

Reporting

Compliance, pending-work and document-trend reports, grouped and filtered, exported for governance packs.

TablePivotChart
SOP96%
WI88%
FRM71%
Export to Excel6 reports
Reports are grouped and filtered, then exported for a governance pack or an inspection request.
Record flow Reads the full compliance record
Connected, not bundled
QMS holds the SOP and training record that the wider AQ platform reads.

Deployed independently, or alongside the rest of the platform on the same record.

Inside a controlled document

From first draft to a certificate on record.

One document, four stages, four workspaces — each with Connected Intelligence drafting the work and a named user deciding. Select a stage to follow SOP-014 through it.

AscensionQ Home / My Vault SOP-014-V3.2 · v3.2 · Owner M. Coulson Draft
Document tabs
Preview
Reviewers 2
Approvers
Quiz QZ-088
Associated docs
Version history
Audit log
Reviewers tab — add and send for review

The document is uploaded to My Vault as a draft. AQ builds its ID from the type, category and unique number you enter, then reviewers and approvers are added and a quiz can be linked from Quiz Manager.

Upload document — PDF, Office, image or plain text Step 1
Type, category and unique number build the document ID Required
Check-out reserves the document for editing, with a reason Logged
Comments tab open for discussion before anyone signs
AI
Connected Intelligence reads the draft and proposes its document type, category and meta tags, then suggests reviewers and approvers from the category and staff roles.
The owner confirms or overrides before saving
Every check-in and check-out is logged against the document’s own audit trail, with the reason given.
Details
Stage
Draft
Document type
SOP
Category
Consent process
Checked out by
M. Coulson · editing
Last activity
26 Aug 2026 14:02
AscensionQ The SOP a reviewer approved is the SOP every assigned member of staff actually reads.
Authoring Drafted in My Vault
Governance Reviewed and approved
Release Published and assigned
Evidence Read, quizzed, certified
The handoff

Four roles, four workspaces, one document that never leaves the record.

Each role acts in its own workspace and hands the document to the next. Nothing is re-sent, re-keyed or chased between them.

My Vault
Document Owner
A draft with its type, category and document ID already built — and the reviewer list they set once.
Sends the document for review
0 reminder emails to re-send
No chasing individual reviewers by email
Shared With Me
Reviewer / Approver
One queue of everything awaiting them, with the cycle history — sent, completed, by whom — attached.
Re-authenticates to confirm
3 factors to record a decision
No approval buried in a reply thread
Publish · Dashboard
Quality Manager
Approval-cleared documents ready to release, and live compliance the moment they are.
Releases and monitors the figure
6 dashboard views, one record
No compliance pack compiled from spreadsheets
My Learnings
Research Staff
Exactly what is assigned to them — always the current version, never a superseded copy.
Reads, passes, certifies
1 current version, always
No guessing whether an inbox copy is current
Four handoffs, zero attachments. The document never leaves the record it was created on — only its stage changes.
Oversight and reporting

Compliance you can interrogate, not just quote.

The Dashboard summarises. Reporting turns the same underlying record into the exact slice a governance meeting or an inspector asks for.

Quality Command Centre Organisation — all sites
Controlled docs
214
Docs in-date
80.6%
Read & understood
94.2%
Awaiting first read
26
Quiz pending
14
Overdue reviews
12
Open change requests
7
Pending approval
5
Waived with reason
2
Outstanding items, largest backlog first — every figure filters to the same record.
Reporting — six report types
Compliance
Pending for approval
Pending for review
Document creation trend
Document archiving trend
Archived documents
Table
Pivot
Chart
Filter by date range, owner, document type and category.
Export to Excel from Table or Pivot, with adjustable row counts.
Every acknowledgement and quiz result attributable — who, what version, when, and the score.
Group by month, type, category or owner, then export from whichever view suits the audience.
Authority stays where the regulation places it
Completing a review cycle Recording an approval Publishing a document Transferring ownership Archiving a record
Each is an authenticated action — password, access code and a stated reason, recorded against the named user who took it. None can be quietly edited afterwards.
Alongside what you already run

A shared drive, an inbox and a spreadsheet answer to no one until the monitor arrives.

Controlled documents on a shared drive, approvals chased over email, training tracked in a spreadsheet, competency checks on paper — none of it reports its own state, and none of it agrees with the others by the time anyone checks.

One version
active per document, never a fork per revision
Re-auth
required to approve, publish or archive
UK-hosted
aligned with NHS DSPT expectations
G-Cloud listed
published pricing, service, exit terms
Capability an inspection asks for
Shared drive + spreadsheet
Standalone LMS
AQ QMS
Version-controlled, single source of truth per document
One active record per document, not a fork per revision
Attributable read record, tied to the exact version issued
Who, what version, when — permanently
Competency evidenced by a linked, scored assessment
Read plus quiz, to a defined pass mark
Assessment bound to the document it was written against
The quiz travels with the SOP, not a course catalogue
Re-authenticated, attributable approvals and archiving
Password, access code and a stated reason
Compliance percentage calculated live, not compiled for a visit
Completed reads ÷ total assigned activity
Findings raised directly against the controlled document
A CAPA carries the module, study and document reference

MHRA inspection findings repeatedly cite investigational product accountability and storage records — the documentation most often held on paper, and the least able to report its own state.

“Every SOP, every read, every sign-off sits against one record. When a monitor asks who was trained on what, we open the document rather than reconstructing three months of email.”

QC
Quality & Compliance Manager
NHS Foundation Trust · named on request
QMS case study
Royal Free London NHS Foundation Trust
300+
users across the Trust on one quality system
1
system for documents, training and CAPA
CAPA
quality events tracked to closure

One controlled quality system for documents, training and CAPA — adopted across many departments by more than 300 people.

Quality moved off paper and scattered shared drives onto one co-developed system.
Documents, training records and CAPA held on the same record.
Adopted across many departments at the Trust.
Read the case study
Before you commit

Questions quality teams ask.

Not covered here? Write to us at enquiries@aq-trials.com.

Either. Mandatory reading and the quiz requirement are two independent settings on publish — a document can require acknowledgement only, a quiz only, or both. If the quiz toggle is on with nothing linked, publishing is blocked until one is attached.

Take control

Request a live AQ platform
demonstration.

Thirty minutes on your own studies — documentation, study activity, quality processes and pharmacy, in one governed record.

BOOK A DEMO

Request a Guided AQ Tour

Practical walkthroughs aligned with active research delivery.

We’ll only use your details to arrange your demo and
send relevant AQ updates. No spam.

AQUsed only to arrange your demo. No spam, no third parties.REPLY WITHIN ONE WORKING DAY
01The modules that match your study operations
02A real workflow, end to end, with the audit trail
03Onboarding, configuration and your timeline
21 CFR PART 11ICH-GCPDSPTCYBER ESSENTIALSG-CLOUD
Free guides · PDF
Find the right guide for you

Pick a module, your organisation type, or both — we'll match the guides and email them to you.

Most popular guides
Explore
15+ guides

Free guides · PDF

Guides matched to you.

Written for first-in-human & Phase 1 sites

Inspection-ready checklists & templates

Aligned to MHRA, FDA & EU Annex 11